Customer Reviews
Lovell's Florist, Greenhouse & Nursery
Local Medfield, MA florist
Local Medfield, MA florist
Date: Oct 14, 2021
Name:
June G
State/Province:MA
Service is always prompt. The selection of flowers is excellent.
Date: Aug 09, 2021
Name:
Renee K
State/Province:VT
Great value for the product. Always beautifully done. website very user friendly.
Shirley's Reply:
Date: Aug 10, 2021, 11:43 am
Thank you for the great review.
Date: Jun 23, 2021
Name:
Matthew D
State/Province:MA
great looking, lasted weeks, smelled great.
Date: Jun 18, 2021
Name:
Susan N
State/Province:MA
Ordering easy, delivery as requested and recipient loved the flowers.
Shirley's Reply:
Date: Jun 18, 2021, 11:14 am
Thank you for your nice review.
Date: Jun 09, 2021
Name:
Mary C
State/Province:MA
My sister loved it! Thank you!
Date: May 23, 2021
Name:
Ellen T
State/Province:MA
Delivery came on day I ordered and my mother loved it! Thank you so much!!
Date: May 22, 2021
Name:
Mike S
State/Province:MA
Ready on time
Beautiful arrangement, matched the photo exceeded expectations
Date: May 22, 2021
Name:
Patricia N
State/Province:MA
Great service and beautiful flowers!
Date: May 10, 2021
Name:
Sonny P
State/Province:MA
Delivery came a day early with no prior communication. Also, flower arrangement was disappointing and looked kind of cheap to be honest - like a $20 supermarket bouquet. I have ordered flowers from Lovell's several times over the last 6 months since we moved to the area. Every other time the quality has been very good. This time seemed out of character - hopefully an anomaly.
Date: Apr 23, 2021
Name:
Richard C
State/Province:MA
I had accidentally doubled my order and called to let them know. They took care of the refund and immediately emailed me that everything was taken care of.
Great service
Shirley OBrien's Reply:
Date: Apr 23, 2021, 9:32 am
Richard, thank you for your review. Great customer service is what we, here at Lovell's, strive for.
Date: Apr 13, 2021
Name:
Rita J
State/Province:MA
Most beautiful flower s I have seen years
Date: Apr 07, 2021
Name:
Kathleen N
State/Province:MA
Beautiful arrangements!
Date: Apr 05, 2021
Name:
ellen N
State/Province:MA
received gorgeous flowers for my birthday!
Date: Mar 06, 2021
Name:
Sarah N
State/Province:MA
Lovell's is incredibly consistent and prompt. Their arrangements are beautiful and last much longer than others. I can always trust their delivery will arrive on time and exceed my expectations!
LaVerne Lovell's Reply:
Date: Mar 06, 2021, 2:25 pm
Thank you for the great review and taking the time to write it.
Date: Mar 06, 2021
Name:
Deborah C
State/Province:OH
Very helpful service and gorgeous flowers. Perfect!
Shirley OBrien's Reply:
Date: Mar 06, 2021, 9:43 am
Thank you.
Date: Feb 26, 2021
Name:
Monty S
State/Province:MA
The fruit basket was fantastic!
Date: Feb 25, 2021
Name:
Eric L
State/Province:MA
Awesome product, and friendly service
Date: Feb 24, 2021
Name:
Carissa M
State/Province:MA
Great customer service!
Date: Feb 17, 2021
Name:
Patrick P
State/Province:MA
Florists design was beautiful. I've been to Lovell's for several arranagments and love their selection and on site green house.
LaVerne Lovell's Reply:
Date: Feb 17, 2021, 11:32 am
Thank you.
Date: Feb 16, 2021
Name:
Raymond W
State/Province:MA
Great quality... as expected from this local gem
LaVerne Lovell's Reply:
Date: Feb 17, 2021, 11:33 am
Thank you.
Date: Jan 22, 2021
Name:
Beth B
State/Province:MA
Gorgeous flowers, will absolutely purchase again!
Date: Jan 11, 2021
Name:
Amy R
State/Province:MA
Gorgeous flowers, always shop local. They are the best!
Date: Jan 04, 2021
Name:
Susan K
State/Province:NY
Was a gift for my mother and she really enjoyed the arrangement.
Date: Dec 21, 2020
Name:
Rosalie p
State/Province:MA
I received an email the day after i ordered the plant saying that it had been delivered. I happened to ask my cousin if she had received it, and she said no. Upon investigating, the plant had NOT been delivered because of an incorrect address. If i hadn’t asked, the plant would be in limbo, and i would never have known.
Shirley's Reply:
Date: Dec 21, 2020, 9:24 am
If I remember correctly, you provided the wrong address and as soon as we (Lovell's) were notified by the florist who was trying to deliver the order of the wrong address we contacted you and were able to get the plant delivered. No the plant was never in "limbo" as we were fully aware of the situation. In the future please insure you have provided the correct address so things like this do not happen. Thank you.
Date: Dec 15, 2020
Name:
Eileen T
State/Province:MA
The flowers were fresh and beautiful!
Date: Nov 22, 2020
Name:
Carolyn M
State/Province:MA
Absolutely gorgeous arrangement, and appreciated that your delivery person wore a mask. Thank you! :)
Date: Oct 19, 2020
Name:
Lisa M
State/Province:MA
Good experience
Shirley's Reply:
Date: Oct 20, 2020, 9:57 am
Thank you.
Date: Oct 17, 2020
Name:
Demetra S
State/Province:CT
The arrangement did not look like like the display on your website
Shirley's Reply:
Date: Oct 17, 2020, 8:23 am
We are sorry to hear you were unhappy with the arrangement delivered. As stated on our website, sometimes it is necessary to substitute and make an arrangement as similar as possible.
Thank you and we hope you will order from us again.
Date: Oct 03, 2020
Name:
Anne F
State/Province:MA
Gorgeous arrangement with fresh cut flowers and just the perfect fragrance.
Date: Sep 19, 2020
Name:
Debbie S
State/Province:MA
My bouquets are beautiful!
Shirley's Reply:
Date: Sep 19, 2020, 10:55 am
So glad you are enjoying them. Happy Birthday!!
Date: Sep 03, 2020
Name:
Barbara G
State/Province:MA
The bouquet is gorgeous! The fragrance is heavenly. What a wonderful birthday surprise. That you at Lovells for design!
Shirley's Reply:
Date: Sep 04, 2020, 9:34 am
Thank you for the great review. Happy Birthday from Lovell's!
Date: Aug 13, 2020
Name:
Margaret A
State/Province:NY
Very pleased with the flowers sent to my daughter. While not exactly the same it was very close to what it should look like. Probably out of the ones missing. But overall it was lovely.
Date: Aug 07, 2020
Name:
Anne M
State/Province:MA
They were beautiful, very artistic!
Date: Jul 25, 2020
Name:
edward h
State/Province:MA
The flower arrangement was excellent, very well done. The gift was very well received!
Date: Jul 21, 2020
Name:
Sheila P
State/Province:IL
I feel confident when I send flowers from Lovell’s and my mother raves about the arrangements she receives. Thank you!
Shirley's Reply:
Date: Jul 21, 2020, 9:34 am
We appreciate your review and your confidence. So glad your mom enjoys her flowers.
Date: Jul 07, 2020
Name:
Tracy J
State/Province:MA
Recipient said flowers were lovely. Delivered promptly. Average cost.
Date: Jul 03, 2020
Name:
Donna B
State/Province:LA
Flowers were beautiful, delivery time a bit of an issue.
Date: Jun 29, 2020
Name:
George S
State/Province:MA
Lovely surprise for my significant other!
Date: Jun 27, 2020
Name:
Paul F
State/Province:MA
Very easy to order and got there the next day!
Date: Jun 05, 2020
Name:
Lynne N
State/Province:MA
The roses are beautiful!
Shirley's Reply:
Date: Jun 05, 2020, 9:30 am
Thank you, Lynne. Enjoy and have a great weekend.
Date: Jun 05, 2020
Name:
John S
State/Province:PA
Flowers were beautiful and delivered in a safe and timely manner. The arrangement really made my sister's birthday special . . . thanks so much!!
Shirley's Reply:
Date: Jun 05, 2020, 10:48 am
Thank you for the great review, we're glad your sister liked them.
Date: May 11, 2020
Name:
John C
State/Province:MA
Beautiful flower arrangement Easy ordering and fast prompt delivery Will order again
Date: May 05, 2020
Name:
LaTannya C
State/Province:MA
The flowers are beautiful and we’re delivered on time!
Date: May 03, 2020
Name:
Carol L
State/Province:MA
The flowers are beautiful!
Date: Apr 26, 2020
Name:
Laura M
State/Province:MA
The bouquet was not delivered when it was supposed to be.
Date: Apr 25, 2020
Name:
Kimberly M
State/Province:MA
Easy ordering process online, great selection and fast delivery!
Date: Apr 25, 2020
Name:
Ruthmary D
State/Province:MA
Easter Bouquet was a stunning gift!!
Date: Apr 24, 2020
Name:
Deborah F
State/Province:NV
Beautiful plants! Thanks!
Date: Apr 14, 2020
Name:
RAD D
State/Province:MA
Absolutely gorgeous arrangement!! Timely delivery and overall wonderful experience
Date: Apr 14, 2020
Name:
Kelly M
State/Province:MA
Lovell's can always be counted on for beautiful floral arrangements and outstanding customer service. We are happy to support such a wonderful local business.
Date: Apr 09, 2020
Name:
Martha F
State/Province:MA
The flowers were beautiful and fresh - they are lasting well. And the delivery person did a great job of non- contact delivery. Thank you - and stay well!
Date: Mar 19, 2020
Name:
Nancy H
State/Province:ME
You guys are always wonderful-whether in person or on the phone
Date: Mar 18, 2020
Name:
Jeanne H
State/Province:MA
The arrangement was lovely. Thank you
Date: Mar 09, 2020
Name:
Michelle B
State/Province:MA
The uplifting arrangement was just that an uplifting, beautiful assortment of flowers.
Date: Feb 19, 2020
Name:
Melissa E
State/Province:NJ
Sorry. Strike the last review. I ordered funeral flowers the same week from AZ and thought you were that company. My friend got her bday flowers from you and they were beautiful.
Shirley's Reply:
Date: Feb 19, 2020, 9:17 am
Good morning Melissa; so glad your friend is enjoying her Birthday flowers and thank you for taking the time to write a review. We look forward to hearing from you again.
Have a great day,
Your Friends at Lovell's
Date: Feb 05, 2020
Name:
Amy C
State/Province:MA
Wonderful service and Beautiful Flowers
Shirley's Reply:
Date: Feb 05, 2020, 1:32 pm
Thank you for your kind review, Amy. Have a great day.
Date: Jan 03, 2020
Name:
Michael P
State/Province:FL
Been using Lovell’s for years. They never disappoint.
Shirley's Reply:
Date: Jan 03, 2020, 7:37 am
Thank you and Happy New Year!
Date: Dec 27, 2019
Name:
Sandra B
State/Province:MA
It was great!
Shirley's Reply:
Date: Dec 28, 2019, 10:05 am
Thank you for your review and trusting Lovell's with your flower delivery needs.
Date: Dec 09, 2019
Name:
Peter M
State/Province:ON
As usual, excellent service from you folks and that is why I deal only with Lovell's---when service and long distance dependability are important!
Lynn's Reply:
Date: Dec 10, 2019, 11:19 am
Thank you, Peter, for your kind words. Good customer service is important to us. Again, thank you. Your friends at Lovell's
Date: Nov 27, 2019
Name:
Ellen G
State/Province:MA
Wonderful experience ordering flowers this morning! Recipient loves them! They're beautiful!
Many Thanks
Ellen G
Shirley's Reply:
Date: Nov 27, 2019, 2:16 pm
Thank you Ellen for the wonderful review. We are so happy the recipient loves their flowers. Wishing you the best this Holiday season. Your friends at Lovell's Florist
Date: Nov 27, 2019
Name:
Ann F
State/Province:MA
My mother received the flowers as scheduled and raved about them. She was very pleased - thank you for helping to make her so happy. She is still enjoying them several days after they were delivered.
Shirley's Reply:
Date: Nov 27, 2019, 2:21 pm
We are so glad your mother is enjoying her flowers. Thank you for trusting us with your order. Your friends at Lovell's
Date: Nov 19, 2019
Name:
Kathryn M
State/Province:CA
Beautiful flowers of high quality! The bouquet has lasted at least three weeks and still looks amazingly fresh!
Shirley's Reply:
Date: Nov 19, 2019, 9:21 am
Thank you for your review. We strive to make our customers and recipients happy. We look forward to hearing from you again. Have a great day.
Date: Nov 07, 2019
Name:
Joanne S
State/Province:MA
I was glad someone was home for the delivery. In the past they have been left- out overnight. They weren't looking good when I finally found them.
Please don't leave them unless someone is home!
Shirley's Reply:
Date: Nov 08, 2019, 3:03 pm
First, we apologize for your previous experience. We are glad you were home to receive your flowers this time and hope that you are enjoying them.
Date: Oct 11, 2019
Name:
Stacy M
State/Province:MA
Absolutely gorgeous arrangement and pricing is affordable.
Date: Oct 08, 2019
Name:
Cheryl P
State/Province:MA
My mother loved her flowers. She worked at a florist until they closed so she is very critical. She said that you guys will be out new florist!
Shirley's Reply:
Date: Oct 09, 2019, 10:52 am
Thank you for your kind review. We are so happy your mom is enjoying her flowers and we look forward to hearing from you again. Your Friends at Lovell's.
Date: Sep 16, 2019
Name:
Liz M
State/Province:MA
The arrangement is beautiful and, even a few days later, still looks great. Thank you!
Colleen's Reply:
Date: Sep 17, 2019, 9:03 am
We are so happy you are enjoying your arrangement. Thank you.
